Terms and Conditions - Flat Clearance Lee
Welcome to Flat Clearance Lee. These Terms and Conditions govern your use of our services. By engaging with our services, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Introduction
Flat Clearance Lee provides comprehensive clearance services, including residential and commercial property clearance, waste removal, and recycling services. Our aim is to offer efficient and reliable services to our clients in Lee and surrounding areas.
2. Definitions
- Client: Any individual or organization that engages Flat Clearance Lee for services.
- Services: The clearance, removal, and recycling services provided by Flat Clearance Lee.
- Agreement: The contract between the Client and Flat Clearance Lee as outlined in these Terms and Conditions.
3. Acceptance of Terms
By requesting or using our Services, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our Services.
4. Service Booking
4.1 Booking Process
Bookings can be made through our official website or by contacting our customer service. Upon booking, you will receive a confirmation detailing the scheduled service.
4.2 Availability
All services are subject to availability. We strive to accommodate your preferred schedule, but cannot guarantee specific dates or times.
5. Pricing and Payment
5.1 Pricing
Our pricing structure is based on the scope of work, volume of items, and specific client requirements. Detailed pricing information will be provided upon request.
5.2 Payment Terms
Payment is required upon completion of the service unless otherwise agreed. We accept various payment methods, including cash, credit/debit cards, and online transfers.
6. Client Responsibilities
- Provide accurate information regarding the items to be cleared.
- Ensure that access to the property is available on the scheduled date.
- Secure any sensitive or confidential items prior to the clearance.
7. Flat Clearance Lee Obligations
- Provide services as described in the Agreement.
- Maintain professional and respectful conduct at all times.
- Ensure the safety of property and belongings during clearance.
8. Cancellation and Rescheduling
8.1 Cancellation Policy
Clients may cancel their booking up to 24 hours before the scheduled service without incurring any fees. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.
8.2 Rescheduling
Clients can request to reschedule their service by contacting our customer service. We will make reasonable efforts to accommodate new scheduling requests based on availability.
9. Liability
Flat Clearance Lee strives to handle all items with care. However, we are not liable for any pre-existing damage or unforeseen incidents that may occur during the clearance process. It is the client's responsibility to inform us of any fragile or valuable items beforehand.
10. Insurance
We carry liability insurance to cover any accidental damages that may occur during the provision of our Services. Please contact us for more details regarding our insurance coverage.
11. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our Services. For more information, please refer to our separate Privacy Policy.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Flat Clearance Lee operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.
13. Amendments
Flat Clearance Lee reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our Services constitutes acceptance of the updated terms.
14. Force Majeure
Flat Clearance Lee shall not be held liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, war, or other emergencies.
15. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms and Conditions constitute the entire agreement between the Client and Flat Clearance Lee regarding the use of our Services, superseding any prior agreements.
Thank you for choosing Flat Clearance Lee. We look forward to providing you with exceptional service.